Help CenterDon't have an OpenWidget account yet? Don't worry! We prepared a dedicated article that will guide you through the entire process. Click here to check it out!
We’ve got some thrilling news to share with you all. We’re always striving to bring you the best tools to make your website shine, and our latest addition is no exception. Say hello to our brand new Custom Links Widget! 🎉
This new module is designed to give you even more control and flexibility in guiding your customers to the most important parts of your site. Here’s a quick rundown of what you can do with it and how your customers can benefit from it.
Answer Your Customers' Questions Beforehand
Custom Links provide a seamless way for customers to find answers to one of the most common questions they have: What's the status of their shipment? How can they pay for products that you offer? What are your warranty plans? Use Custom Links to redirect them right to a place where they have all the necessary information at their fingertips.
Showcase Your Latest and Greatest
Keep your audience in the loop by directing them to dedicated landing pages for new products, special promotions, and important updates. Custom Links help you drive traffic to the areas of your site that you want to highlight, ensuring your customers are always informed about your latest innovations and deals.
Boost Your Social Media Presence
Want to build a stronger community around your brand? Use Custom Links to guide visitors to your social media profiles. This not only increases your brand visibility but also encourages real-time interactions and user-generated content. It’s a win-win for fostering a dynamic and engaged audience.
So, how does it actually work?
Custom Links are integrated into OpenWidget, which you can easily add to your website. Once added, OpenWidget appears as a bubble – shape that is recognized by millions across the web. By default, it is located at the bottom right corner of your site. This bubble blends seamlessly with your website's design, but you can adjust its position through the OpenWidget Management App to place it exactly where you prefer.
As customers browse your site, they can click on the OpenWidget bubble to expand it and access the Custom Links you’ve set up. When they click on one of these links, a new browser tab will open automatically. Additionally, they can take advantage of other features that you can configure in OpenWidget Management App. Features like the Google Reviews Widget or ChatGPT for for your website.
How to Configure and add Custom Links to a Website?
When designing our free Custom Links Widget for your website, we made sure that both the configuration and the installation were easy – you should be able to do it in just a few steps and start benefitting from it almost immediately.
1. Sign up for a free OpenWidget account
First, sign up for a free OpenWidget account and go through the onboarding where you can configure your OpenWidget.
2. Configure your free Custom Links Widget
Once your OpenWidget account setup is complete, navigate to the Widget content section within your OpenWidget management app, where you'll locate your Custom Links section. Once there, all you need to do is provide a link to a website to which you'd like to redirect your customers, click on the Create button, and Name your link. In case of having multiple links, you can reorder them by dragging the one over the other. Once all your links are added, simply hit Save and that's it! Your Custom Links are now configured and ready to go.
3. Add a free Custom Links and OpenWidget to your website
The process is really easy! All you need to do is to copy the snippet code provided by OpenWidget – this one is available in the Add to website section. Once you've copied your snippet, insert it into your website code just before the closing body tag. To help you more, we've crafted dedicated installation tutorials that will walk you through the process of integrating OpenWidget into various popular Content Management Systems. Click here to check them out!
And that's it! You have now gained a great way to navigate your customers to the most valuable resources offered by your company.