-
Create your OpenWidget accountCreating an account at OpenWidget is easy! With just a few simple steps, you will gain immediate access to the following features: Easy to configure Contact Form that your website visitors can use to leave you a message; Dedicated Frequently Asked Questions view that you can configure and use as a self-help space for your customers; Beautifully designed Product Cards to promote new products and inform your customers about hot sales or your bestsellers.
-
Set up a Contact FormIn this section, you can set up a Contact Form that will be visible at the top of your widget. Whenever customers click the Leave a message button, they will be greeted with a simple form, allowing them to leave you a message. So, how does it work? It's simple! All you need to do is provide the email address to which OpenWidget will send messages on behalf of your customers.
-
Add the FAQ moduleIn this section, you can reduce repetitive questions with the FAQ module. How do you do this? It's easy! We've done the hard part for you by analyzing dozens of FAQs available across different ecommerce websites and isolating three of the most popular questions that are asked most often: What is the average delivery time? Do you ship internationally? Can customers return products? All you need to do is to answer those questions during the onboarding process.
-
Promote your productsOne of the best ways to increase your revenue is to get more views of your products or services. To do that, we'd like to introduce our beautifully designed and easy-to-configure Product Cards! How do you set them up? Copy the link to a product or service you offer in your store and paste it right under the Create card from link label. Click on the Create button. And that's it!
-
Customize the style of your OpenWidgetWe understand how important a brand's design language is – that's why we want to give you the option to make OpenWidge truly yours. In the Customize style section, you can: Upload your logo from an external link (or you can disable the logo if you want). Say hello by editing the text displayed in your widget's header. Not only that, we thought about your and your customers' eyes, allowing you to apply the Light or Dark theme.
-
Add OpenWidget to your websiteNow that your OpenWidget is configured, it is time to add it to your website. If you are a developer or tech-savvy manager who knows how to add a code or two, copy the snippet from the Add to website section of your OpenWidget app by clicking on the Copy code button. Once this is done, paste it into your website's footer before the closing </body> tag. If dabbling in code is not for you, you can copy the code and send it to the person who manages your website or check out the installation tutorials we prepared for you.